How Product Keys are Processed:
Product Keys are processed & sent automatically by our automated system within 24 Hours. Please check your Mobile Text, Inbox, Spam or Junk folders within the allotted time frame before contacting Support.
Make sure to allow the download if you are prompted by your web browser as shown
If you have Windows USER ACCOUNT CONTROL ENABLED on your pc you must select yes as shown to allow the installation. NOTE: if you have a 3rd party anti virus or firewall program installed make sure to allow the download as some anti virus programs will block downloads automatically by default.
CONTACT THE ANTI VIRUS OR FIREWALLS PROGRAMS MANUFACTURE IF THESE SOFTWARE'S BLOCK YOUR DOWNLOAD AS WE ARE NOT RESPONSIBLE FOR 3RD PARTY SOFTWARE'S OR THERE SETTINGS ON YOUR PC THAT BLOCK YOUR PURCHASE.
TO OPEN & FIND THE DOWNLOADS FOLDER
Quickly Access the downloads folder by pressing the
ENTER TURBOTAX'S ACTIVATION KEY FROM YOUR ORDER CONFIRMATION TEXT OR EMAIL
ENTER TURBOTAX'S ACTIVATION KEY FROM YOUR ORDER CONFIRMATION EMAIL
TurboTax's Product Key is sent automatically twice to your orders email address.Please check your inbox, Spam, or Junk Folders before contacting Support.
HOW TO DOWNLOAD & INSTALL TURBOTAX INSTRUCTION VIDEO
HOW TO DOWNLOAD & INSTALL TURBOTAX STEP BY STEP VIDEO CLICK HERE
Try a different web browser
If nothing happens when you attempt to start your download, or if you see an error message, try using another web browser. Supported browsers include Firefox,Google Chrome,Internet Explorer, and Safari. There may be a temporary issue or incompatible setting with the browser you originally used that's preventing the download.
Check your antivirus software or firewall settings
Start by closing or turning off any firewall and virus-protection programs anti virus programs can and do block programs from installing(remember to turn those back on after installation is complete). In certain cases, your antivirus software can block the download of a game or software. This is normal on most browsers, add to your list of trusted sites or allow downloads, if your browser displays a security warning. Also, make sure that your antivirus and spyware software are up-to-date.
Note: Antivirus publishers frequently update their products. Downloaded games and software can be incorrectly identified as harmful files. All Games & Software Downloads go through a review process that includes virus and spyware scanning from the host provider. Storing infected files is illegal for any host provider in the United States and they simply wont allow it.Keep in mind 3rd party host providers use sophisticated commercial anti virus software that any simple store bought Anti Virus software cant compare.If your download is flagged as harmful, contact your anti-virus software publisher to report the false positive report so they can make the correct changes in there software ,as Anti Virus programs are not 100% accurate in detection and mistakes will be made by the Anti Virus Software. Below are a couple of Anti Virus companies you can submit reports to if a false positive file is reported by you Anti Virus Provider
Submit potential false positives from the product or through Global Threat Intelligence to McAfee Labs Click Here
Submit potential false positives from the product or through Global Threat Intelligence to Norton Labs Click Here
Submit potential false positives from the product or through Global Threat Intelligence to Trendmicro Click Here
Submit potential false positives from the product or through Global Threat Intelligence to AVG Click Here
HOW DO I PRINT AND MAIL A RETURN IN THE TURBOTAX FOR WINDOWS CD/DOWNLOAD SOFTWARE?
You can file a conventional paper return in TurboTax for Windows. You'll need:
Got all that? Let's go!
The first page in your printout package will be the File by Mail Instructions, which will provide the mailing address and what forms, if any, you need to include.Important: To prevent identity theft, we recommend that you mail your return from a post office or give it directly to your mail carrier.