Coronavirus COVID-19 Shipping
In this time of uncertainty with the Coronavirus (COVID-19) we want to ensure that the health and safety of our customers and staff is of the highest priority. We have therefore implemented some changes to our trading to alleviate the risk of the virus spreading, however we anticipate operating as best as we can given the circumstances to fulfill and despatch orders as quickly as possible.
We appreciate your patience and understanding during this time.
We are still open and delivering.
Due to the high volume of orders, as well as COVID-19 management plan/procedures, there will be some delay in the processing of orders. We have allocated additional resources to address this unprecedented demand every working day to ensure orders are dispatched within 1-2 business days.
Please be aware that order deliveries may take longer than usual during this demanding time.
Orders placed Monday - Thursday will ship out within the next business day. Orders placed Friday,Saturday and Sunday will ship out Monday
Phone & Online Chat
To effectively overcome the situation of a very high volume of enquiries and work from home queries, our phone support & online chat have been shifted to email and/or online job tickets. We aim to reply to all enquiries.